Brad J. Lamb Realty Inc. respects the privacy and confidentiality of our clients. To ensure that your information is accurate and secure, we have introduced the following Privacy Policy to meet our commitment.
1. Introduction
2. The Ten Principles of The Privacy Code
3. Application of The Code
4. Questions, Complaints, and Concerns
Brad J. Lamb Realty Inc. provides our clients with a multitude of services. In the course of providing these services, Brad J. Lamb Realty Inc. may be required to collect certain personal information about its clients.
“Personal Information” means information about an identifiable individual but does not include:
1. the name, title or business address or telephone number of an employee of an organization
2. aggregated information that cannot be associated with a specific individual
Brad J. Lamb Realty Inc. employees who have access to personal information must adhere to the company’s Privacy Policy and related procedures. Brad J. Lamb Realty Inc. has appointed a Privacy Officer to ensure compliance by all employees and to address and questions or concerns that our clients may have.
The Ten Principles of Privacy
PRINCIPLE
1 – ACCOUNTABILITY
Members are responsible for the proper management of all personal information
under their control, and shall designate one or more persons to be accountable
for compliance.
PRINCIPLE 2 – IDENTIFYING THE PURPOSES OF PERSONAL INFORMATION
Members shall identify the purposes of collecting information before or
at the time the information
is collected.
PRINCIPLE 3 – OBTAINING CONSENT
The knowledge and consent of the consumer are required for the collection,
use or disclosure of
personal information except where inappropriate.
PRINCIPLE 4 – LIMITING COLLECTION OF PERSONAL INFORMATION
Members shall limit the collection of personal information to that which
is necessary for the
purposes identified.
PRINCIPLE 5 – LIMITING USE, DISCLOSURE AND RETENTION OF
PERSONAL INFORMATION
Members shall use or disclose personal information only for the reason
it was collected, except with the consent of the consumer or as required
by law.
PRINCIPLE 6 – ACCURACY OF PERSONAL INFORMATION
Members shall keep personal information as accurate, complete, current
and relevant as necessary for its identified purpose.
PRINCIPLE 7 – PROTECTING INFORMATION
Members shall protect personal information with safeguards appropriate
to the sensitivity of the information.
PRINCIPLE 8 – OPENNESS CONCERNING POLICIES AND PRACTICES
Members shall make readily available to consumers specific information
about their policies and practices relating to the management of personal
information.
PRINCIPLE 9 – CONSUMER ACCESS TO PERSONAL INFORMATION
Upon request, members shall inform a consumer of the existence, use and
disclosure of his or her personal information and shall give the individual
access to that information.
PRINCIPLE 10 – CHALLENGING COMPLIANCE
A consumer shall be able to address a challenge concerning compliance
with the above principles to the designated accountable person or persons
in the member office.
Application Of The Code
Brad J. Lamb Realty Inc. collects Personal Information in order to provide
you with the services you have requested, for example: information that
is required to market/sell the property of sellers or lessors; to locate
properties for buyers, and to provide competent real estate services to
our clients. Brad J. Lamb Realty Inc. may also use your Personal Information
to update you about our services or to offer you other products/services
that we think you might be interested in.
Brad J. Lamb Realty Inc. may also be required to collect your Social Insurance
Number if the Federal Government obligates us to do so to abide by the
Income Tax Act.
If you visit our website, www.torontocondos.com, we will not collect any
personal information unless you provide it. All the information that you
do provide us is kept secured and maintained in a confidential manner.
We will only use personal information for the purpose that we have disclosed
to you. If for some reason Brad J. Lamb Realty Inc. requires your information
for a different purpose, we will notify you and get your consent first.
Disclosure Of Information
Brad J. Lamb Realty Inc. is required to keep all personal information
confidential except under the following circumstances:
1. Authorized By The Client – to provide you with our services, Brad J. Lamb Realty Inc. may be required to gain access to personal information. We will always obtain consent from our clients first, and will never use the information outside of the boundaries provided. You may withdraw your consent at any time by contacting our Privacy Officer.
2. Required By Law – the type of information most likely required by law is pursuant to the Income Tax Act. However, in some cases, we may be required under a court order to disclose information pertaining to that order.
Safety Measures
Brad J. Lamb Realty Inc. has extensive safety controls in place to ensure the confidentiality of our clients. All client files are stored according to the sensitivity of the information enclosed, and access to said files are limited to a “need to know” basis. All access to personal information will be filtered through our Privacy Officer.
Our clients also have the right to access, verify, or amend his/her personal information at any time. If you would like to view the personal information held on file please contact our Privacy Officer with a written request at the address stated in “Questions, Complaints And Concerns”.
Withdrawing Consent
In order to provide you with our services and products, Brad J. Lamb Realty Inc. will update you with information. If for any reason you require your information to be removed from our list, please send a written request to our Privacy Officer.
Questions, Concerns and Complaints
If you have any questions or concerns, please feel free to contact our Privacy Officer at the information provided below:
Kelly
Maniateas
Brad J. Lamb Realty Inc.
619 King St. W.
Toronto, ON
M5V 1M5
Tel: 416-368-5262
Fax: 416-368-5114
Email: kelly@torontocondos.com